Neetiya - Elevating Your Fashion Experience
Elevate Every Moment with Timeless Style and Grace.
Help & FAQs EN INR
Login / Sign-in
IMG-LOGO
Your Cart
Manage Cart Buy Now

FAQs

FAQ for Our Product and Services

Welcome to Neetiya’s Help Center! We've gathered answers to our most frequently asked questions to help you make the most of your shopping experience. Please do not hesitate to reach out to our customer support team with any further questions or if you need any help on other issues.

Our t-shirts are made from high-quality materials for ultimate comfort and durability. Our regular tees use a blend of 95% soft cotton and 5% lycra, making them breathable and slightly stretchy for a great fit. For our oversized tees, we use GSM French Terry fabric, which is exceptionally soft, breathable, and long-lasting.
Our t-shirts are priced higher due to the superior quality of materials and craftsmanship. The premium cotton-lycra blend and the 240 GSM French Terry fabric we use are designed for long-lasting comfort and durability. The cost reflects the high-quality materials and meticulous attention to detail in our production process.
To keep your t-shirt in top shape:
  • Washing: Machine wash in cold water with like colors. Turn it inside out to keep the fabric looking fresh.
  • Drying: Air dry or use a low heat setting. High heat can harm the fabric.
  • Ironing: Iron on a low setting if necessary, and avoid ironing over any prints or decorations.
French Terry fabric, especially at 240 GSM, is known for its plush, soft texture and excellent moisture absorption. It provides a cozy, breathable fit that remains durable and holds its shape well over time, making it ideal for oversized tees.
Yes, our t-shirts are designed to accommodate various body types. The cotton-lycra blend in our regular tees offers stretch and adaptability, while the oversized tees with French Terry fabric provide a relaxed fit that comfortably suits different sizes.
Yes, we accept returns and exchanges. If your t-shirt doesn’t fit or isn’t what you expected, contact our customer service within 10 days of receiving your order. Ensure the t-shirt is in its original condition with tags attached for a smooth return or exchange process.
Currently, we do not offer customization. However, we are exploring future options and will inform you if customization becomes available.
Our t-shirts use special fabrics for enhanced comfort:
  • Cotton-lycra blend: Provides a soft, breathable feel with flexibility.
  • French Terry fabric: Offers a cushioned, plush texture that is cozy and breathable for everyday wear.

About Our Services

Neetiya is an online clothing store dedicated to offering high-quality, stylish apparel that reflects your individuality. We combine timeless design with modern trends to deliver clothing that is both comfortable and chic.
Placing an order is simple:
  • Visit our collections page and select the item you want.
  • Choose your preferred size and color, then click "Add to Cart."
  • Review your cart and proceed to checkout.
  • Enter your shipping and payment information, then confirm your order. You’ll receive an order confirmation email once your order is complete.
We accept various payment methods for your convenience:
  • Credit and Debit Cards: Visa, MasterCard, American Express
  • Bank Transfer
  • Cash (if applicable)
  • Digital Wallets (various options available)
Once your order is shipped, we’ll provide a tracking number via email. You can track your shipment using the courier's website or by logging into your account on our site.
Currently, we do not offer direct exchanges. If you need a different size or color, please return the item you received and place a new order for the one you want.
Orders are processed quickly, so we can’t always guarantee changes or cancellations. However, if you need to make adjustments, contact us at support@neetiya.com as soon as possible, and we’ll do our best to assist.
At this time, we only ship within India. We are focused on providing excellent service to our local customers and hope to expand internationally in the future.
If you receive a damaged or incorrect item, please contact our customer support team at support@neetiya.com immediately. Provide your order number and details about the issue, and we will resolve it as quickly as possible.
Our customer support team is here to help! You can reach us via: We are available during Monday-Friday (10:00 AM - 07:00 PM), and we will respond as promptly as possible.